MX: Helpdesk & Live Chat logo

MX: Helpdesk & Live Chat

Built for Shopify Free plan available

Centralize all customer support in one inbox. Manage emails, live chat, Facebook, Instagram, and WhatsApp messages together, and turn them into trackable helpdesk tickets. Capture Shopify order info upfront and view order number, date, and total directly in tickets. Save time with AI-powered reply suggestions and ready-made templates. Stay organized with dashboards.

★ 4.3 (9 reviews)
Pricing: Free

Pricing Plans

Free

Free

About MX: Helpdesk & Live Chat

Manage all customer support in one unified inbox. Free helpdesk with live chat, ticket management, and workflow automation. No watermarks. Install now!

App Details

STATUS
Active in Shopify App Store
LAUNCHED
October 15, 2025
LAST VERIFIED
Oct 6, 2026